Our goal is to deliver something you will love. If you have specific questions or in doubts of your needs, PLEASE message us, because most of the time, we can resolve it by customizing to your needs. ?

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation within: 24 hours of purchase

Before purchase, please read and review the item description and specifications, measurements and pictures. Let us know if you have any questions, we will be more than happy to help.


• Provided that you contact me within 3 days of receiving the item, we would be able to provide refunds for the item/items that are in the condition received without wear or tear.

• Personalized items or customized orders unfortunately cannot be refunded, unless we have made a mistake with your order.

• Sale items are not refundable.

• Buyer is responsible for the return shipment and there will be a 10% restocking fee due to the fact that all of our items are made to order and to cover the time of assembling and packing the orders for you.

• Original shipping fee will NOT be refunded.


If you didn’t order the correct size and wish to change to a different size, please message us for more details to see how we can help.

• There will be no restocking fee if you place the new order before sending the old one back.

• Buyer is responsible for the return shipment

• Original shipping fee will NOT be refunded.


All Lulight orders are shipped from Morton Grove, IL via UPS or USPS Priority Mail depending on the weight, size of the package and timing. If you need faster deliver which will arrive in one or two business days, please message me before purchasing. I strive to ship as quickly as possible.

Any packages returned to sender due to incorrect addresses will incur a reshipment charge.

All packages include a tracking number and full value insurance is provided.

All the items shipping to Alaska/Hawaii/Puerto Rico will occur an extra charge. Please contact me before purchasing.

Due to the high cost and uncertainty of internationally delivery, we have limited our shipping to USA.