Frequently Asked Questions

Please read our FAQ before sending us a message.

We accept returns, exchanges and cancellations.

Contact us within: 3 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation within: 24 hours of purchase

See our “Return Policy” tab for more in detail information.

We love building custom orders to meet our clients needs. We can either modify fixtures we already make or build one from scratch. Let us know what are you looking for.

All the mirror sizes at checkout include the frame and are the outside frame dimension. Please read the item description to see the actual mirror size only.

Yes, all of our light fixtures are dimmable but not all light bulbs are dimmable. It is all about the light bulbs you use. Please check with the light bulb manufacturer before buying the light bulbs.

If you need your order ASAP, please contact us prior to placing your order and we will be happy to cover your needs and arrange a faster shipping service if needed (additional fees may apply).

All of our wall fixtures with a pint size mason jar take a candelabra base socket(E12), LED/CFL or incandescent light bulbs. The light bulbs need to be no longer than 3.2” (inches).

All of our chandeliers and pendants with a quart or half-gallon mason jar size take a standard base socket (A19/E26/E27), LED/CFL or incandescent light bulbs.

We recommend using no more than a 40 watt bulb per jar with an incandescent light bulb. You can use more than 40 watt per jar with an LED light bulb.

All light fixtures are built for indoor use but installation in well covered areas outdoors should be fine if not in direct contact with the elements.

We like to take our time and effort for the right QUALITY in each handmade item we build. For this matter, please know that regardless of size, we process orders in the order they are received, turn around time is 3 to 14 days per order!

Every piece is made with care as soon as we receive your order. We cut, sand, stain and cover the wood with polyurethane that creates a durable, scratch resistant, wipeable finish for a long lasting use. Quality is our first priority.