Privacy policy

Effective Date: January, 2025

At Lulight Shop, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

When you visit our website or make a purchase, we collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, and billing details when you place an order or contact us.
  • Payment Information: We use secure third-party payment processors (such as Paypal, Stripe) to handle your payment. We do not store any credit card or payment details.
  • Website Usage Data: We may collect non-personal information, including IP addresses, browser type, device information, and browsing activity to improve the functionality and experience of our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders (including shipping and handling).
  • To communicate with you about your orders, including providing updates or resolving any issues.
  • To send promotional emails, newsletters, or special offers if you’ve opted in.
  • To improve our website and services by analyzing how you interact with the site.

3. Data Security

We take data security seriously and use appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. We use secure SSL encryption technology for online transactions, and all payment details are handled through trusted third-party payment processors.

4. Sharing Your Information

We may share your personal information with trusted third-party service providers for the purpose of fulfilling your order:

  • Payment Processors (e.g., PayPal, Stripe) to securely process your payments.
  • Shipping Partners (e.g., USPS, UPS) to deliver your orders.
  • Email Service Providers (e.g., Mailchimp) to send you order updates, newsletters, and promotional offers.

We do not sell, rent, or trade your personal information with third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and improve the functionality of our site. Cookies are small text files placed on your device that help us remember your preferences and track your usage of our site. You can control cookie settings through your browser, but disabling cookies may affect the functionality of some parts of our website.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccurate information.
  • Deletion: You may request that we delete your personal information, subject to certain legal requirements.
  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the instructions in the email or contacting us directly.

To exercise these rights, please contact us at shoplulight@gmail.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Lulight Shop

Morton Grove, IL. 60053
shoplulight@gmail.com

THANK YOU!