Shipping Policy

After placing your order, you’ll receive a confirmation email to confirm we’ve received it and pre-authorized your payment. You’ll also receive updates on your order status and shipping details, including a tracking number once your order ships.

If you don’t see the confirmation email in your inbox, please check your spam folder.

If you still haven’t received it, feel free to contact us at shoplulight@gmail.com, and we’ll be happy to assist you!

Order Acceptance & Pricing

Please note that we may not be able to process an order for various reasons, and we reserve the right to refuse or cancel any order at any time. You may be asked to provide additional information, such as phone number or address, to complete your order. For fraud prevention, we may verify payment details and personal information. If we suspect fraud, we may cancel the order. While we strive for accurate pricing, errors can occur, and we reserve the right to cancel or refuse orders due to mispricing, even after payment has been processed.

Handling time: 1-5 business days. (Monday to Friday) – depending on the size of your order

Transit time: 1-5 days – depending on your location

How do I check the status of my order?

Simply track your order using the tracking number we provided via email. If you haven’t received a tracking number within 7 business days, please email shoplulight@gmail.com and we will assist you from there.

Contact Us:

shoplulight@gmail.com